At ConversionLab, we are committed to maintaining the trust and confidence of our visitors to our website and subscribers to our newsletter. Here you’ll find information on how we treat data that we collect from visitors to our website, when someone subscribes to our newsletter or submits a contact form.
General information collection and use
ConversionLab collects information that personally identifies you in some circumstances, for example when you use our contact form or subscribe to our newsletter so that we can communicate with you by email or phone. The types of personal information we collect include name, contact details, organization, title and information submitted in forms.
Website usage information
When someone visits conversionlab.no we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website
Cookies being used on our website:
Source: Google Analytics
Purpose: Track information about how users use our website, number of visitors, what links they used to get to the site and what pages they visit. We use this information to improve the user experience on our website. The cookies makes sure all information remains anonymous.
Cookies from Google: _unam, _utma, _utmb, _utmc, _utmt, _utmz, _ga, gat. Read more about these and how they work at Google.
Purpose: Collect information about visitors to taylor advertising on Facebook.
Cookies: Facebook Connect, Facebook Custom Audience. Read more about these at Facebook.
Purpose: Track information about how users interact with our website. We use this information to improve the user experience on our website. The cookies makes sure all information remains anonymous.
Cookies from Google: _hjClosedSurveyInvites, _hjDonePolls, _hjMinimizedPolls, _hjDoneTestersWidgets, _hjMinimizedTestersWidgets, _hjIncludedInSample, _hjShownFeedbackMessage. Read more about these and how they work at Hotjar.
As part of the registration process for our newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organizations and businesses.
When you submit a contact form we store this information in our database. This information will be stored as long as we find it relevant to improve customer service, but we strive not to keep your records for longer than necessary.
Consent to communicate
ConversionLab is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. You will be asked to consent to this in our contact forms.
Consent to process data
In order to provide you the content you request, we need to store and process your personal data. You will be asked to consent to this in our contact forms.
Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Rolf Inge Holden at firstname.lastname@example.org.
In the case of access and correction requests, please provide as much detail as you can about the particular information you seek, in order to help us locate it. We will comply with your request within 30 days.
We keep our privacy notice under regular review. This privacy notice was last updated on 16 May 2018.