Privacy Policy

by | May 24, 2018

At ConversionLab, we are committed to maintaining the trust and confidence of our visitors to our website and subscribers to our newsletter. Here you’ll find information on how we treat data that we collect from visitors to our website, when someone subscribes to our newsletter or submits a contact form.

General information collection and use

ConversionLab collects information that personally identifies you in some circumstances, for example when you use our contact form or subscribe to our newsletter so that we can communicate with you by email or phone. The types of personal information we collect include name, contact details, organization, title and information submitted in forms.

Website usage information

When someone visits conversionlab.no we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website

Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites.

Cookies are pieces of information that a website transfers to your computer’s hard disk for record keeping purposes. Most web browsers are set to accept cookies. ConversionLab uses cookies to make your use of our website and services as convenient as possible. Cookies are useful to estimate our number of visitors and to determine overall traffic patterns through our website.

If you do not wish to receive any cookies you may set your browser to refuse cookies.

Cookies being used on our website:

Source: Google Analytics
Purpose: Track information about how users use our website, number of visitors, what links they used to get to the site and what pages they visit. We use this information to improve the user experience on our website. The cookies makes sure all information remains anonymous.
Cookies from Google: _unam, _utma, _utmb, _utmc, _utmt, _utmz, _ga, gat. Read more about these and how the work at Google.

Source: Facebook

Purpose: Collect information about visitors to taylor advertising on Facebook.
Cookies: Facebook Connect, Facebook Custom Audience. Read more about these at Facebook.

Mailing lists

As part of the registration process for our newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organizations and businesses.

We use a third-party provider, Campaign Monitor, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Campaign Monitor’s Privacy Policy. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails. Unsubscribe requests are fulfilled within minutes and no further communications will be sent to users who have stated that they do not wish to receive the specified information.

Contact forms

When you submit a contact form we store this information in our database. This information will be stored as long as we find it relevant to improve customer service, but we strive not to keep your records for longer than necessary.

Consent to communicate

ConversionLab is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. You will be asked to consent to this in our contact forms.

Consent to process data

In order to provide you the content you request, we need to store and process your personal data. You will be asked to consent to this in our contact forms.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Rolf Inge Holden at info@conversionlab.no.

In the case of access and correction requests, please provide as much detail as you can about the particular information you seek, in order to help us locate it. We will comply with your request within 30 days.

Policy Modifications

We keep our privacy notice under regular review. This privacy notice was last updated on 16 May 2018.